Disneyland Resort Hiring Process (In-Person Interview)

       I arrived at the"casting center" 30 minutes prior to my interview. I was instructed to park in the Simba Parking Lot (to the left of the building, not the parking structure). Walking from the parking-lot towards the buildings, there is a security check-point where they will ask to check your bags, the reason for being there, and direct you to where you need to go.

       The casting center itself (building 700) is to the left (apposed to the administrative buildings that are strait ahead from the security-check-point)

       Once you enter the casting center doors, there is a "help desk" to your left, which always has at least one cast-member manning it. I let them know I was there for my initial in-person interview, they checked my name of of a list and directed me around the corner to the lobby. I was the only person in the lobby; they had "The Lion King" playing on the TV's which was nice, it helped take my mind off of the interview and calm my nerves a bit.

       One by one job candidates showed up, when there were eight of us sitting there, the cast-member from the "help desk" walked back and called our names one by one into a room filled with desks and a video monitor. We watched a brief (15 minute) introductory video talking about "the Disney look" and why Disney is such an amazing company to work for. After the video concluded the cast-member from the "help desk" walked back in, reiterated a few points from the video and asked if anyone had any questions. When we all shook our heads no, we were directed back out to the lobby and told we would be called one by one for our interviews. 

       I was the first candidate to be called, my interview lasted about an hour. Partly because I had applied for a position that the recruiter felt I was over-qualified for, but wanted to talk to me about the other positions that were available in the park.

       The recruiter was VERY nice, she was very personable and put me at ease. She asked me general questions about why I wanted to work there, past work experience and general customer service questions. She also asked me to give her an example of a time I had to deal with a difficult customer and how I had resolved a complaint in the past.

       When she was done asking me questions, she stated that she felt that I was over qualified for the position I had applied for and wanted to check to see what other rolls they currently had available that I might be interested in. She suggested a few positions that would be opening up "soon" that she wanted to "wait list" me for. I expressed interest in two different rolls, she handed me two different papers that explained what each position entailed and asked if I had any questions. I said no, she verified that I wanted to be wait-listed for those positions, and changed my information in their computer system and told me that I should be hearing from then within a couple months, and if I haven't heard anything within 6 months that I should reapply online. I thanked her left.